24/7 Support Active • Avg response: 7m 42s
EST. 2010
TRUSTED BY 450+ BUSINESSES

We provide IT support
to awesome businesses.

At Novus Altair, we have a team of experts who work with you to align the latest technologies to build a more scalable, flexible and secure infrastructure — empowering your business.

Rated 4.98/5
from 312 verified reviews
LIVE OPERATIONS
All Systems
Operational
Uptime this month 99.98%
Tickets resolved 1,284
Critical incidents 0
ISO 9001 Certified
WHAT WE DELIVER BEST

Intelligent IT Solutions

Professional and trained IT Engineers across London, Essex and Kent.

💻

Software Development

Before writing a line of code, we work with you to validate your business model. Clarifying your idea early avoids time and money being wasted.

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🏗️

IT for Property

We work alongside estate agents, property developers and construction firms to make sure their project is properly wired and configured from the ground up.

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📹

CCTV Installation

Everyone can enjoy the benefits of a CCTV system, but not everyone has the time or knowledge to set it up in their home. That's where we come in.

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OUR PRODUCTS

NovusGuard Suite

Powerful workforce protection and lone worker safety solutions built by our team.

NovusGuard Pro

Workforce & Fleet Management

Complete workforce management platform with lone worker protection, fleet tracking, guard patrol management, and HR tools for security and field service operations.

  • Lone Worker Protection & Safety
  • Workforce & Fleet Management
  • Guard Patrol & Geofence Management
  • Task, Visitor & HR Management
Learn More About Pro

NovusGuard Solo

Personal Safety App

Personal safety app with SOS alarms that work without internet, real-time tracking, geo-fencing, and IoT integration for lone workers, vulnerable individuals, and travellers.

  • SOS Alarm (Works Offline)
  • Peer-to-Peer Session Tracking
  • Geo-Fencing & Trip Tracking
  • IoT Device Integration
Learn More About Solo
SINCE 2010 • LONDON BASED

Together we grow businesses.

When Novus Altair was established, we had one aim in mind: to make IT less noticeable, more productive. We realised the answer lay in taking away technological barriers people come in contact with every day.

We offer a variety of services where we schedule onsite visits, weekly, bi-weekly or monthly as well as remote support for the day to day tasks. We'll be on-site when remote assistance isn't enough.

AN
Dr. Adnan Niazi
Founding Director
OUR LOCATIONS
📍 London
29 Salisbury Avenue
Barking, IG11 9XQ
VIEW ON MAP →
📍 Essex
On-site visits across
all major towns
Weekly scheduled
📍 Kent
Remote + on-site
support available
Bi-weekly routes
COMPREHENSIVE RANGE

Our IT Services

We deliver fully managed IT support and technology solutions, including proactive maintenance and 24/7 monitoring.

IT Support & Infrastructure

🛠️

IT Support

Proactive maintenance, 24/7 monitoring, remote & on-site helpdesk support.

🤝

Fully Managed IT Services

Complete outsourced IT department — support, monitoring, security, and strategy.

📋

IT Consultancy

Strategic planning, technology roadmaps, five-year budget projections, IT audits.

🌐

IT Infrastructure

Server installation, network design, structured cabling, hardware procurement.

🔗

Networking

LAN/WAN setup, WiFi solutions, VPN configuration, network optimisation.

🏢

IT Office Relocation

Full office moves with zero downtime, network re-configuration, hardware setup.

Cloud & Hosting

☁️

Cloud Services & Backup

Cloud migration, Azure, Google Workspace, secure backups & disaster recovery.

📧

Microsoft Office 365

Office 365 setup, migration, licensing, Microsoft Teams & SharePoint deployment.

🌍

Domain & Hosting

Domain registration, web hosting management, SSL certificates, DNS configuration.

Software Development

💻

Software Development

Custom business software, API integrations, database solutions, digital transformation.

🖥️

Website Development

Responsive websites, e-commerce platforms, CMS, web applications.

📱

Mobile Application

iOS & Android apps, cross-platform development, app store deployment.

Security & Surveillance

📹

CCTV Installation

CCTV system design, installation, remote monitoring, maintenance & upgrades.

🔐

Access Control Systems

Key card systems, biometric access, door entry, visitor management.

📜

GDPR Consulting

Data protection compliance, DPIA assessments, privacy policies, staff training.

Marketing & Design

🎨

Logo & Graphic Design

Logo design, brand identity, graphic design, marketing materials & print.

🔍

Search Engine Optimisation

On-page & technical SEO, keyword strategy, local search optimisation.

📱

Social Network Marketing

Social media management, content creation, audience engagement & analytics.

📊

Google PPC

Google Ads campaign management, keyword bidding, conversion tracking & optimisation.

✉️

E-mail Marketing

Email campaign design, automation, newsletter management, performance tracking.

Specialised Services

🏗️

IT for Property Development

New build IT infrastructure, renovation projects, smart building technology, pre-wiring.

THE NOVUS ALTAIR DIFFERENCE

Why businesses choose us

🕒
24/7 Support
Our experts provide support 365 days a year. No voicemail. Real engineers.
AVERAGE RESPONSE: 7 MINUTES
Super Fast Service
We respond to your IT issues within just 10 minutes. 98% first-contact resolution.
SLA GUARANTEED
🎓
IT Expertise
Our team is trained and certified to provide reliable, expert IT support at every level.
28+ YEARS EXPERIENCE
NEED HELP RIGHT NOW?
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We never share your details. 100% confidential.
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BUSINESSES TRUST US
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AVERAGE UPTIME
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MIN AVERAGE RESPONSE
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5-STAR REVIEWS
REAL STORIES • REAL RESULTS

What our clients say

👔
Alioul Kramley
Director, Property Development Company
"I have been very impressed with the whole on-boarding process. From making sure we picked the correct services to delivering them, I would say that you have set the benchmark in customer support."
★★★★★
👩‍💼
Olawi Smith
Client, Financial Services
"I just felt it necessary to take time out to thank you and your team for all their enthusiasm and help since you have taken over our IT support. Both the level of expertise and the swiftness in dealing with our queries is quite astounding."
★★★★★
👨🏻‍💼
Jason Jackson
Manager, Construction Firm
"We have been very impressed with the service from Novus since the beginning. They have provided us with the right solutions for our business and been very efficient in ensuring a smooth transition from our previous provider, without any downtime."
★★★★★
DID YOU KNOW?

There's no charge to meet and discuss your IT needs.

So get in touch with us today and find out what we can do for you. Initial consultations are always free.

Our Security Promise
  • ✓ End-to-end encryption on all tickets
  • ✓ Annual penetration testing
  • ✓ SafeContractor & Constructionline Approved
  • ✓ 30-day money-back guarantee